Our Reviews

James L|2024 GMC Canyon

Confirmed Sales Customer

2/12/2025

Everyone was very knowledgeable and informed. Everyone was very friendly and helpful

MICHAEL FERFECKI

2/13/2025

James, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

GLASGOW, KY

Jana S|2018 GMC Acadia

Confirmed Service Customer

2/12/2025

I really liked Jill, she was friendly and professional

2/13/2025

Jana, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Shedrick J|2014 Buick Enclave

Confirmed Service Customer

2/13/2025

The past couple times I have gotten an oil change. My front brakes have been dropping in colors on the inspection part. Which i agree with. I have not changed the front brakes as of this past oil change. This time the front brakes inspection was in the GREEN WITH an 8 rating. I don’t understand how that is.

2/14/2025

Shedrick, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (270) 842-4881 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

BOWLING GREEN, KY

Sherleen C|2022 Buick Envision

Confirmed Service Customer

2/14/2025

As always the employees were pleasant and competent.

2/16/2025

Sherleen, thank you for your kind review; we are happy to pass along your comments to the team here at Leachman Buick GMC Cadillac! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BOWLING GREEN, KY

Michael C|2017 GMC Acadia

Confirmed Service Customer

2/14/2025

There was a feeling they cared about you and your car in service it was refreshing .

2/17/2025

Michael, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

OAKLAND, KY

Larry C|2017 Buick Enclave

Confirmed Service Customer

2/17/2025

Thanks for keeping me updated on parts and repairs.

2/18/2025

Larry, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GALLATIN, TN

Melvin B|2021 Buick Encore GX

Confirmed Service Customer

2/13/2025

PR was great and friendly and service was quick 😊 t Thank you

2/14/2025

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORGANTOWN, KY

Gary S|2012 Buick Enclave

Confirmed Service Customer

2/19/2025

Leachman GMC BUICK and CADILLAC are very professional, courteous, honest and knowledgeable.

2/20/2025

Gary, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Danny W|2024 GMC Sierra 1500

Confirmed Service Customer

2/23/2025

Awesome work and service.

2/24/2025

Danny, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Dale T|2017 Buick Enclave

Confirmed Service Customer

2/26/2025

Very professional and easy as a customer

2/26/2025

Dale, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Lamar G|2018 GMC Acadia

Confirmed Service Customer

2/27/2025

Very timely service.

2/28/2025

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ALVATON, KY

Kendall M|2022 Chevrolet Colorado

Confirmed Service Customer

3/3/2025

Took over 2 hours for an oil change and I know much of that time was just waiting for the service advisor to close out the paperwork. I saw them bring the vehicle around and park it after about an hour. I waited about 20 mins more and went to ask about it. Advisor didnt know and said they would check. After another 20 mins, I asked a 2nd time and again was told they would have to check on it. I then pointed out that the vehicle has been sitting in parking lot for last 30-45 mins. They then said it is just waiting on paperwork. Took another 10 mins to finally be called back to desk to pay for service and check out. Lots of other details were overlooked also. Very poor first impression. Not sure if I want to come back or not?? Is this type of service and slow response the norm at this dealership?

3/3/2025

We regret to hear that your experience with us was not a more positive one. We hope you are willing to give us another chance. Please reach out to us at (270) 842-4881 so we can work towards a resolution.

Business Response

HARDYVILLE, KY

Jim C|2024 GMC Terrain

Confirmed Service Customer

3/3/2025

Professional staff and service

3/3/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Leachman Buick GMC Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BOWLING GREEN, KY

Kathryn G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/17/2025

na

2/18/2025

Kathryn, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (270) 495-0691 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

BOWLING GREEN, KY

Lucretia P|2024 GMC Terrain

Confirmed Service Customer

2/20/2025

Everyone was nice & professional @

2/21/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BOWLING GREEN, KY

Michael C|2017 GMC Acadia

Confirmed Service Customer

2/25/2025

There seems to be a refresh in service and atmosphere side of Leachman service, agents seem less stressed, service more direct i have in past asked to wait 2 weeks for oil change or anything, I went elsewhere this time i got oil service prompt and asked about trans service got it promt next day also refreshing change.

2/26/2025

Michael, we really appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (270) 842-4881 so we can assist you further.

Business Response

OAKLAND, KY

Mike C|2019 GMC Yukon XL

Confirmed Service Customer

2/26/2025

Courteous attendants when I checked in, offered me a drive, but had a ride scheduled.

2/27/2025

Mike, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Bill H|2022 Buick Envision

Confirmed Service Customer

2/27/2025

People very friendly

2/28/2025

Bill, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

ALVATON, KY

Shelia W|2019 Buick Encore

Confirmed Service Customer

3/2/2025

She was very nice. Answered my questions and gave I’d service.

3/3/2025

Shelia, we're happy you found our staff to be so supportive during your experience here at Leachman Buick GMC Cadillac - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FRANKLIN, KY

Mark R|2017 GMC 1500 Sierra

Confirmed Service Customer

3/3/2025

A+ a smooth experience very quick and easy and fixed the issue with my truck

3/5/2025

Mark, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Linda W|2025 Buick Envision

Confirmed Sales Customer

3/3/2025

Friendly, fair, upfront, and honest.

MATTHEW DAUGHERTY

3/5/2025

Linda, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SCOTTSVILLE, KY

Kristina A|2025 Buick Envista

Confirmed Sales Customer

3/4/2025

As always, everyone was kind helpful & got us to our new car purchase with ease. Love working with Amanda Wallace on the purchase of our 3rd vehicle from Leachman. The experience every time is what keeps us coming back & skipping over dealerships closer to us in Nashville.

AMANDA WALLACE

3/5/2025

Kristina, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

WHITE HOUSE, TN

Vern W|2020 GMC 2500HD Sierra

Confirmed Service Customer

3/4/2025

Everything they said was true and done in a timely manner

3/5/2025

Vern, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

BOWLING GREEN, KY

Alexandra P|2016 GMC Canyon

Confirmed Service Customer

3/5/2025

Jill Baldwin is the best!

3/6/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Leachman Buick GMC Cadillac and we hope to see you again.

Business Response

BOWLING GREEN, KY

Leigh A|2021 Chevrolet Blazer

Confirmed Service Customer

3/5/2025

My appointment for oil change and tire rotation was at 10am. They were right on time and I was done by 10:30am.

3/6/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Leachman Buick GMC Cadillac and we hope to see you again soon!

Business Response

AUBURN, KY

Mary C|2024 Chevrolet Equinox

Confirmed Sales Customer

3/5/2025

It took a while, but they were very friendly and thorough. I liked how they had someone (Marc) show me how all the lights, drive assist, radio and all the other new gadgets worked in my new car. If they didn't do that I think I would still be trying to figure out how to start it.

MICHAEL FERFECKI

3/6/2025

Mary, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BROWNSVILLE, KY

Charles G|2023 GMC Canyon

Confirmed Service Customer

3/5/2025

Everything went smoothly and reasonably quick. Negotiation process was fair.

3/6/2025

Charles, we appreciate your positive review about your recent experience with us! Thank you for leaving us this response!

Business Response

BOWLING GREEN, KY

Joni E|2015 Chevrolet Camaro

Confirmed Service Customer

3/10/2025

After having moved to the area from Florida and always getting great service at my local GM dealership in Central Florida, I was just as pleased with Leachman in Bowling Green! Great service rep when I brought the car in, easy to set up the appointment and just generally, a pleasant experience.

3/12/2025

Joni, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Robert W|2009 GMC Yukon XL

Confirmed Service Customer

3/10/2025

The service was great as usual with Tim, The Service Representative over seeing the service. I know the Service Department can be trusted to do whatever needs to be done.

3/12/2025

Robert, we're happy you found our staff to be so supportive during your experience here at Leachman Buick GMC Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ALVATON, KY

James D|2023 GMC Sierra 1500

Confirmed Service Customer

3/4/2025

They were very nice and helpful.

3/5/2025

James, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LAFAYETTE, TN

Lawrence H|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

3/7/2025

CSR was very friendly and took the time to talk about the service.

3/9/2025

Lawrence, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Robert S|2018 GMC 2500HD Sierra

Confirmed Service Customer

3/8/2025

When I dropped my truck off all sensors for tires were working and no lights on dash. When they called to tell me my truck was ready they informed me I had 2 bad sensors. When I said how did they go bad since 6am when I dropped the truck off, and they would be 225 each, They took no responsibility and said it wasn’t their fault. But that’s okay cause BIG O took care of me since yall didn’t relearn the sensors after rotating them and were just out to get money.

3/10/2025

Robert, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (270) 495-0691 so we can make your experience a positive one.

Business Response

AUBURN, KY

Larry E|2022 GMC Acadia

Confirmed Service Customer

3/9/2025

Was a shorter wait than usual. Everyone was friendly and polite

3/10/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RUSSELLVILLE, KY

Daniel W|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

3/11/2025

They was friendly and done a great job

3/13/2025

Daniel, we're happy you found our staff to be so supportive during your experience here at Leachman Buick GMC Cadillac - Service.

Business Response

BOWLING GREEN, KY

Stanley G|2024 GMC YUKON

Confirmed Service Customer

3/12/2025

The fluids were not topped off on vehicle, the oil life was not reset. The work was done in a rushed manner. After bringing the issues to the attention of the service advisor, they were corrected. The Service Manger did contact me regarding the issues and made assurances that this was unacceptable and apologized for the the errors.

3/13/2025

Stanley, we appreciate your feedback, as we are always looking for ways to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (270) 842-4881. We look forward to hearing from you.

Business Response

CUB RUN, KY

Bryan P|2021 Chevrolet Equinox

Confirmed Service Customer

3/12/2025

Mechanic ripped an ignition toggle switch off my vehicle. Service manager lied to me about it.

3/13/2025

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Leachman Buick GMC Cadillac (270) 842-4881

Business Response

BOWLING GREEN, KY

Edward W|2022 Buick Enclave

Confirmed Service Customer

3/13/2025

I was told it would three hours when I dropped it off at 11:00. I had to request a ride home. Around 2 pm I was called told it was going in for alignments it should be done in 45 mins. They told me if i needed a car to come get me to call before 5. I called starting at 4, several times getting a voicemail, no one returned my call. I called got a lady who obviously I bothered by her sighs when I asked about my car, once she put me thru to speak with Isabella and I got the same voicemail and no return call and the next time she tried transferring it went dead air so I am only assuming I was hung up on, as no one came to the phone. Finally at around 5 I got a text letting me know it was ready by then I had to get my sick husband up to drive me into town. She did offer a courtesy ride but he had already gotten up and dressed to bring me. I also was asked about my oil change that was my original reason for bringing it in and wanted brakes and fluids all checked apparently whomever made the appt failed to put my oil change on there so they called to see if I wanted it, they changed it but did not reset my car so I had to double check the paperwork to make sure they did indeed change the oil. I’ve had my car serviced there everytime and this was my first bad experience. So I will chalk it up to a bad day in hopes it doesn’t happen again.

3/14/2025

Edward, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (270) 842-4881. We look forward to hearing from you.

Business Response

BOWLING GREEN, KY

Lamar G|2018 GMC Acadia

Confirmed Service Customer

3/15/2025

Service completed on time and problem solved

3/17/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

ALVATON, KY

Brian S|2020 GMC Canyon

Confirmed Service Customer

3/16/2025

I purchased a brand new 2020 GMC Canyon from Leachman GMC, and unfortunately, it’s been an experience I won’t repeat. This was my first GMC truck, and it will be my last. I initially trusted the Leachman service department to handle all the maintenance and repairs, but my most recent experience was the breaking point. From the start, I’ve had ongoing issues with the Canyon that were never fully resolved. The gas tank never fills properly, as if there's inadequate air circulation when fueling. When it gets 5-6 gallons from full, I have to stand there and slowly pump the gas. The transmission has also been problematic since day one. I’ve consistently reported that it feels like the truck is jumping gears and jerking when driving, and at times, it even lurches forward when stopping. After multiple complaints, I was told to "live with it." Most recently, the temperature coolant sensor failed. What was initially quoted as a $680 repair for a $13 part quickly escalated to $1,350 after being told the intake needed to be removed for new gaskets. The next call I received informed me that they couldn’t fix it without removing the head on one side, which brought the price up to $5,830. I was told if I didn’t want to pay, I had to tow the truck off their lot. I felt cornered, so I reluctantly agreed to pay. When I went to pick it up, the total had risen to $6,030. I didn’t agree to that price, so they eventually removed the extra charges, but it left me feeling cheated. In my opinion, Leachman’s service department has shown a complete disregard for customer satisfaction and is untrustworthy in how they handle repairs and pricing. I’ve learned my lesson, and as soon as possible, I’ll be trading in this truck. I had a Nissan Frontier for 16 years and never paid that much for repairs in the entire time I owned it. I wanted to buy American, but at what cost? I can't continue to afford these kinds of experiences.

3/17/2025

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (270) 842-4881 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

BOWLING GREEN, KY

Jamierann S|2025 GMC Acadia

Confirmed Sales Customer

3/18/2025

Everyone was super nice, helpful, and respectful. Will definitely recommend this place to my friends.

MICHAEL FERFECKI

3/19/2025

Jamierann, we're happy you found our staff to be so supportive during your experience here at Leachman Buick GMC Cadillac. Thanks again for the recommendation, and have an amazing day!

Business Response

BOWLING GREEN, KY

Greg W|2024 Chevrolet Blazer EV

Confirmed Service Customer

3/18/2025

IT WAS GREAT . I WAS TAKEN CARE OF

3/19/2025

Greg, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GALLATIN, TN

Craig B|2022 GMC Yukon

Confirmed Service Customer

3/26/2025

Tyler Jaggers and the team at Leachman are the best! Brent M and the service team always come through at a fair price. Leachman is always my first stop shop!

3/27/2025

Your wonderful feedback and rating mean a lot to us. We hope to see you soon!

Business Response

SMITHS GROVE, KY

David S|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

3/27/2025

I brought my truck in with an obvious oil problem that got taken care of but it took 3 days because the "kit" was missing a hose. About 3 days later I got a check engine light again and took it back. This time it had to do with the emission system. This also took 3 days because the "kit" was missing a clamp. It would help if "kits" were checked for parts before the work was done. Everyone was very helpful and courteous. It was frustrating to call in for any kind of an update only to be transferred to an answering machine. Almost $2400 later, I hope I don't have to go back. I'm on Social Security and this hit pretty hard.

3/30/2025

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (270) 842-4881 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

BOWLING GREEN, KY

Rod K|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

4/1/2025

As always the service was outstanding. Everyone I interacted with were excellent and customer service focused, its always an enjoyable experience.

4/2/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Leachman Buick GMC Cadillac and we hope to see you again soon!

Business Response

SMITHGROVE, KY

Charles H|2018 Chevrolet Impala

Confirmed Service Customer

4/2/2025

Very good job.

4/4/2025

Charles, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

James P|2025 GMC Yukon XL

Confirmed Sales Customer

3/19/2025

The entire staff was excellent from start to finish. Would highly recommend to anyone in the market for a new vehicle!

PATRICK JAGGERS

3/20/2025

James, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Business Response

BOWLING GREEN, KY

Garry Cj G|2024 GMC Yukon

Confirmed Service Customer

3/20/2025

All went well

3/21/2025

Garry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Richard H|2024 GMC Yukon XL 1500

Confirmed Sales Customer

3/26/2025

Great communication. Courteous.

ZACHARY WHITMER

3/27/2025

Richard, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCKFIELD, KY

Carolyn B|2025 Buick Envision

Confirmed Sales Customer

3/27/2025

Everyone was welcoming. Sarah was helpful setting my appointment. David, Zac, and Marc were knowledgeable and very helpful. Overall, I had a great experience. Thank you

DAVID ANDRIANI

3/28/2025

Carolyn, thank you for your kind review; we are happy to pass along your comments to the team here at Leachman Buick GMC Cadillac! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GREENVILLE, KY

Melissa S|2018 GMC Acadia

Confirmed Service Customer

3/29/2025

Always a great experience 🥳

3/31/2025

Melissa, thank you for choosing Leachman Buick GMC Cadillac as your first choice for all your automotive needs! We hope to see you soon!

Business Response

BOWLING GREEN, KY

Greg T|2017 Buick Enclave

Confirmed Service Customer

3/30/2025

Very friendly and timely

3/31/2025

Greg, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

John T|2022 Buick Envision

Confirmed Service Customer

4/2/2025

Good customer service. Fast turnaround

3/25/2025

John, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Larry C|2019 Buick Enclave

Confirmed Service Customer

4/2/2025

New battery installed

4/3/2025

Larry, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PARK CITY, KY

Janet H|2024 Buick Enclave

Confirmed Service Customer

4/2/2025

Friendly staff and pleasant atmosphere

4/5/2025

Janet, we're happy you found our staff to be so supportive during your experience here at Leachman Buick GMC Cadillac. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SCOTTSVILLE, KY

Anna S|2018 Buick Encore

Confirmed Service Customer

4/8/2025

Everyone was so nice! I felt truly cared for. More than worth the money!

4/9/2025

Anna, we're happy you found our staff to be so supportive during your experience here at Leachman Buick GMC Cadillac - Service. We look forward to your next visit! Take care!

Business Response

FRANKLIN, KY

Joseph M|2019 GMC Acadia

Confirmed Service Customer

4/10/2025

Customer service attention was very professional

4/11/2025

Joseph, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

BOWLING GREEN, KY

Oakley V|2023 GMC Yukon XL 1500

Confirmed Service Customer

4/10/2025

Jill was very helpful and that’s the only good thing I can say. If there was another dealership closer, that is where I would go. As soon as I got in my vehicle after a complete service, the change oil indicator as well as the fuel filter indicator were NOT even reset. This is not the first time that this has happened. What makes it even worse is the fact that no one seems to care enough to address these issues.

4/11/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (270) 842-4881 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

BOWLING GREEN, KY

Lori W|2024 Buick Encore GX

Confirmed Service Customer

4/14/2025

It took over 2 hours to diagnose an issue, and I did not have the time to wait another 2-3 hours for a fix. This process should be faster. Will be taking the repair work to another dealership.

4/15/2025

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (270) 495-0691 so we may identify ways to improve your experience.

Business Response

SUMMERSVILLE, KY

Steven B|2011 GMC Terrain

Confirmed Service Customer

4/15/2025

Everyone there was very accommodating. I had a pleasant experience. I got a good deal on my tires. I am extremely happy. As always, they are very professional.

4/16/2025

Steven, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

BOWLING GREEN, KY

James L|2025 GMC Sierra 1500

Confirmed Sales Customer

4/17/2025

The whole team was very pleasant to work with. No pressure and wanted to serve me and my family thru the buying experience. Hats off to Tony for helping me on the purchase of the GMC Truck! I will recommend this dealership to my friends as well.

CHARLES LOCKHART

4/18/2025

James, we're happy you found our staff to be so supportive during your experience here at Leachman Buick GMC Cadillac. We sincerely value your business and look forward to your next visit!

Business Response

MADISONVILLE, KY

Gerald M|2024 GMC Sierra 1500

Confirmed Service Customer

4/7/2025

Everything was good everyone very nice helpful

4/9/2025

Gerald, your satisfaction is important to us, so we want to sincerely thank you for choosing Leachman Buick GMC Cadillac and we hope to see you again soon!

Business Response

BOWLING GREEN, KY

Peter D|2023 GMC Sierra 3500 HD

Confirmed Service Customer

4/9/2025

Service was done professionally and in a very reasonable amount of time. Very satisfied 😌

4/10/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Leachman Buick GMC Cadillac - Service and we hope to see you again soon!

Business Response

GLASGOW, KY

Jesse F|2022 Chevrolet Malibu

Confirmed Service Customer

4/11/2025

This dealership is amazing, you all take well pride into ur customers and do the best for them. Thats how my experience has been so far....

4/12/2025

Jesse, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BIG CLIFTY, KY

Latoria L|2023 Buick Encore GX

Confirmed Service Customer

4/13/2025

Excellent customer service. Whenever I take my car I feel like they will take care of it as if it was their own

4/15/2025

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BOWLING GREEN, KY

Anthony F|2020 GMC 1500 Sierra

Confirmed Service Customer

4/15/2025

Extremely disappointed in the service provided. This will be the last time we bring our vehicles to this location. The lack of communication and not completing service is unprofessional

4/16/2025

Anthony, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (270) 842-4881. We look forward to hearing from you.

Business Response

BOWLING GREEN, KY

Marcia H|2019 GMC 1500 Sierra

Confirmed Service Customer

4/15/2025

Your dealership offers the best customer service that I have experienced in a very long time.

4/16/2025

Marcia, we always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

BOWLING GREEN, KY

Jc M|2021 GMC Canyon

Confirmed Service Customer

4/21/2025

APPOINTMENT AT 10 AM GOT TO DEALER AT 9:40 AM. FINALLY GOT TRUCK READY AT 11:35 am WE WERE NOT OFFERED A COURTESY VEHICLE TO MAKE ERRANDS IN.

4/22/2025

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (270) 842-4881 so we may identify ways to improve your experience.

Business Response

FRANKLIN, KY

Robert C|2021 Buick Encore GX

Confirmed Service Customer

4/18/2025

Since I bought my Encore ; I have been very pleased with the service department and the customer loyalty they have shown me. Thank you all so much.

4/21/2025

Robert, thank you so much for your positive comments about Leachman Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Wanda R|2025 Buick Encore GX

Confirmed Sales Customer

4/21/2025

We were greeted with respect, selected out a vehicle suited for me and test drove it. While we were gone, the dealer looked over my Ford Edge for trade value. We looked over the offer, decided to have lunch, which the sale manager paid for upon our return with receipt. We talked again about the trade, made a counteroffer and made the deal. Michael did a good job and Zac the finance manager was easy to work with as well.

MICHAEL FERFECKI

4/23/2025

Wanda, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CENTRAL CITY, KY

Amanda C|2013 GMC Terrain

Confirmed Service Customer

4/21/2025

The oil change was great and couldn’t beat the price however the noise is still present

4/22/2025

Amanda, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (270) 842-4881 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

BOWLING GREEN, KY

Alexandra P|2024 Buick Envista

Confirmed Service Customer

4/22/2025

Jill B is the best!!!

4/23/2025

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BOWLING GREEN, KY

Johnny K|2024 GMC Sierra 1500

Confirmed Service Customer

4/22/2025

They did a good job with my service. I came over there and Brent took care of everything

4/23/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

John T|2022 Buick Envision

Confirmed Service Customer

4/22/2025

Dropped off the car around lunch and they had the recall and oil change finished way before I got off from work to pick it up.

4/23/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

BOWLING GREEN, KY

Autumn P|2015 Chevrolet Sonic

Confirmed Service Customer

4/22/2025

Brent always takes care of us

4/23/2025

Autumn, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

Business Response

BOWLING GREEN, KY

Lamar G|2023 GMC Acadia

Confirmed Service Customer

4/24/2025

Quality service in a timely manner.

4/25/2025

Lamar, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ALVATON, KY

Janet A|2025 GMC Acadia

Confirmed Sales Customer

4/22/2025

Amazing!! Amanda is the best and I will always be a customer of hers!!! Very professional and courteous and helpful and so accommodating and friendly. The dealership is always so clean and I am always treated with respect from everyone, especially Amanda!!

AMANDA WALLACE

4/23/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Leachman Buick GMC Cadillac and we hope to see you again soon!

Business Response

FRANKLIN, KY

Steven P|2007 GMC Yukon XL

Confirmed Service Customer

4/22/2025

Professional. Courteous. Competent. Value services. Pleasant reception and facilities. My old 2007 Yukon loves it there. Thankfully, they keep her running well and not much time there is required.

4/23/2025

Steven, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ALVATON, KY

Donald P|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/25/2025

I have been working with Jill in the service department now for a few months. Jill is flexible, knowledgeable, very helpful and friendly, always willing to do whatever it takes to meet my needs. She is my go-to at Leachman Buick GMC.

4/27/2025

Donald, we're happy you found our staff to be so supportive during your experience here at Leachman Buick GMC Cadillac - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORGANTOWN, KY

Otis B|2023 Buick Encore GX

Confirmed Service Customer

4/25/2025

Jill addressed all issues re my car plus the oil change

4/27/2025

We're happy you found our staff to be supportive during your experience here at Leachman Buick GMC Cadillac - Service. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ALVATON, KY

Mark G|2024 Chevrolet Trax

Confirmed Service Customer

4/27/2025

It was easy to schedule and service was as expected. Thank you

4/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Stephan S|2020 Chevrolet Equinox

Confirmed Service Customer

4/27/2025

As always, I was greeted promptly & courteously by your amazing service staff. I received a ride to & from the dealership while my car was being serviced, and your ride staff were great ride companions! I always feel safe when I leave my car in your capable hands!

4/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Morgan W|2024 GMC Sierra 1500

Confirmed Service Customer

4/24/2025

All the staff were very friendly. My only concern was it took 2.5 hours for an oil change and tire rotation.

4/25/2025

Morgan, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (270) 495-0691 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

FRANKLIN, KY

Jesse F|2022 Chevrolet Malibu

Confirmed Service Customer

4/24/2025

All my services ive needed, have been done in a timely manner and efficiently and also have been successfully completed/fixed.

4/27/2025

Jesse, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BIG CLIFTY, KY

Barry W|2025 GMC 2500HD Sierra

Confirmed Sales Customer

4/25/2025

Very accommodating and knowledgeable

MICHAEL FERFECKI

4/27/2025

Barry, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HARTFORD, KY

Greg W|2025 GMC Sierra 1500

Confirmed Sales Customer

4/26/2025

Awesome dealership. They truly put the customer first

PATRICK JAGGERS

4/28/2025

Greg, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

GALLATIN, TN

Ronald A|2020 GMC Canyon

Confirmed Service Customer

4/28/2025

Prompt, courteous, knowledgeable service

4/29/2025

Ronald, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BEAVER DAM, KY

Annette R|2021 GMC Terrain

Confirmed Service Customer

4/28/2025

Very nice respectful.

4/29/2025

Annette, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

BOWLING GREEN, KY

Lisa A|2023 GMC Terrain

Confirmed Service Customer

4/29/2025

Service was quick and the staff was very pleasant.

4/30/2025

Lisa, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Kendrick W|2025 GMC Canyon

Confirmed Sales Customer

4/29/2025

Working with Tyler Jaggers and his team(Tony, Mark, and Zac) was very smooth and professional. Would highly recommend Leachman if looking for a vehicle.

CHARLES LOCKHART

4/30/2025

Kendrick, thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

Business Response

BOWLING GREEN, KY

Linda C|2017 Buick Enclave

Confirmed Service Customer

4/30/2025

The latest trip was great. I dropped my vehicle off before my appointment time and they messaged me at five minutes past my appt to let me know it was ready. The previous two times, I was there over 8 hours in 2 days. And they didn’t rotate my tires on one and didn’t tell me. Hubs found it on the paperwork. I requested a call from a manager online but didn’t get one.

5/1/2025

Linda, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORGANTOWN, KY

Jeffry F|2017 GMC 1500 Sierra

Confirmed Service Customer

4/29/2025

Your team did great! Jill was a pleasure to work with and she went out of her way to keep me informed of my truck’s progress. You struck gold with her!

4/30/2025

Jeffry, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LEWISBURG, KY

Scott S|2023 GMC Yukon

Confirmed Service Customer

5/1/2025

Great service

5/2/2025

Scott, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ALVATON, KY

Brandon H|2025 GMC Sierra 1500

Confirmed Sales Customer

5/1/2025

Bailey was very helpful and accommodating. All my questions were asked and the entire process was straightforward as well as transparent.

BAILEY PITTS

5/2/2025

Brandon, thank you for your kind review; we are happy to pass along your comments to the team here at Leachman Buick GMC Cadillac! If you're ever in need of more help, please let us know!

Business Response

BOWLING GREEN, KY

Lawrence H|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

5/5/2025

Customer service was great. Time of job was a bit long but I understand.

5/6/2025

Lawrence, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Reve S|2020 Buick Envision

Confirmed Service Customer

5/7/2025

great service

5/8/2025

Reve, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CAVE CITY, KY

Larry E|2022 GMC Acadia

Confirmed Service Customer

5/9/2025

Jill did a super job. She took control of the situation and got the job done very quickly. She kept us updated as things to place. We were very pleased.

5/12/2025

Larry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

RUSSELLVILLE, KY

Tim M|2023 GMC Canyon

Confirmed Service Customer

5/9/2025

I had recently discovered a nail in my tire on my 2023 canyon AT4 so I called Leachman and ask if I could bring it in without an appointment. The lady was very nice and told me to bring it on in. I pulled it in the garage bay and went to the nice waiting area. After taking the wheel and tire off and inspected it they found that the nail was not long enough to even puncture the tire. No charge at all! I do appreciate their honesty and allowing me to bring it in last minute.

5/12/2025

Tim, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

BOWLING GREEN, KY

Billy A|2019 Buick Encore

Confirmed Service Customer

5/11/2025

Long wait

5/12/2025

Billy, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (270) 842-4881.

Business Response

MORGANTOWN, KY

Anna P|2017 GMC 1500 Sierra

Confirmed Service Customer

5/12/2025

We always have GMC done there that's where we bought it new.every one there are extremely nice

5/13/2025

Anna, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Kendall M|2022 Chevrolet Colorado

Confirmed Service Customer

5/13/2025

First/Prior experience was bad. This time they stepped it up. Way better overall experience, which should be the norm going forward. I hope so and time will tell.

5/14/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

HARDYVILLE, KY

Deborah B|2023 GMC Sierra 2500 HD

Confirmed Service Customer

5/15/2025

Staff was pleasant, helpful and knowledgeable.

5/16/2025

Deborah, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCKFIELD, KY

Micheal F|2022 GMC 1500 Sierra

Confirmed Service Customer

5/15/2025

Great experience! Called and made an appointment and they worked me in.

5/16/2025

Micheal, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SCOTTSVILLE, KY

Thomas F|2024 GMC Terrain

Confirmed Service Customer

5/15/2025

Good job

5/16/2025

Thomas, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

HARTFORD, KY

Caleb S|2021 GMC Terrain

Confirmed Service Customer

5/16/2025

Service was fantastic

5/18/2025

Caleb, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BOWLING GREEN, KY

Gary C|2021 Buick Encore GX

Confirmed Service Customer

5/19/2025

They were fast and very polite. Waiting area was clean but man was it cold lol

5/21/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RUSSELLVILLE, KY

Babara P|2020 Buick Encore GX

Confirmed Service Customer

5/19/2025

Courteous helpful service

5/21/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BOWLING GREEN, KY

Keith L|2023 GMC SIERRA 1500

Confirmed Service Customer

4/30/2025

I had an appointment for 7:30 to have my oil changed and to have my tailgate looked at for warranty work. I had the truck there by 6:30am and returned about 2:45pm. I checked to see how longer it would be and I was informed by the service advisor that he was just then sending the information to the warranty company to see if it would be covered. I understand that things do take time but what is the point of having an appointment if the work isn’t completed in a timely manner.

5/1/2025

Keith, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (270) 842-4881 so we can make your experience a positive one.

Business Response

ROCKFIELD, KY

Jesus G|2025 GMC 1500 Sierra

Confirmed Sales Customer

5/7/2025

Good People Excellent Service

LOGAN WILSON

5/8/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GLASGOW, KY

Fannie W|2023 Buick Envision

Confirmed Service Customer

5/10/2025

Things went well no problems

5/12/2025

Fannie, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OAKLAND, KY

Billy A|2025 Buick Envista

Confirmed Service Customer

5/15/2025

Fast friendly service

5/16/2025

Billy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORGANTOWN, KY

Ashley M|2025 GMC Terrain

Confirmed Sales Customer

5/16/2025

Amanda was great! I haven’t bought a car in like 7 years and this was the best experience I’ve ever had buying a vehicle.

AMANDA WALLACE

5/17/2025

We appreciate your positive review about your recent experience with us! We hope to see you soon!

Business Response

LEITCHFIELD, KY

Mark B|2026 GMC Terrain

Confirmed Sales Customer

5/20/2025

Zach took care of me and made the process quick and painless. Highly recommend.

ZACHARY WHITMER

5/21/2025

Mark, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

BOWLING GREEN, KY

John H|2025 GMC Sierra 1500

Confirmed Sales Customer

5/21/2025

Good experience. They had all the answers to my questions

CHARLES LOCKHART

5/22/2025

John, we are glad we could help! Thank you for choosing Leachman Buick GMC Cadillac and we hope to see you again.

Business Response

MORGANTOWN, KY

Bryan R|2024 GMC Sierra 1500

Confirmed Service Customer

5/23/2025

Brent, Nick and the service team were top notch .. everything was done on time and professional.. A+

5/25/2025

Bryan, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BEAVER DAM, KY

David D|2017 GMC 2500HD Sierra

Confirmed Service Customer

5/24/2025

Great communication and work was completed as expected

5/26/2025

David, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

Business Response

BOWLING GREEN, KY

Carl D|2024 Buick Enclave

Confirmed Service Customer

5/24/2025

They gave immediate assistance as we were needed the car the next for Dr appointment in Nashville. They were efficient & very helpful. Gave extra help in case we needed. Very kind too

5/26/2025

Carl, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Thomas P|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

5/27/2025

Other than the long wait it was great. Thank you.

5/27/2025

Thomas, thank you so much for your positive comments about Leachman Buick GMC Cadillac - Service! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORGANTOWN, KY

Todd O|2023 GMC Sierra 2500 HD

Confirmed Service Customer

5/27/2025

Dropped my Sierra off for oil change and and check on the front brake sensor. Got a call everything was complete, paid for new sensor and installation with the oil change. Picked up the truck after hours and the sensor had never been touched despite being billed for it. Very below par from what I typically see from Leachman service. I had to make another appointment and coordinate dropping off my truck again to get it fixed.

5/28/2025

Todd, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us at (270) 495-0691 so we may assist you in moving forward towards a resolution.

Business Response

ALVATON, KY

Rhonda S|2025 GMC Sierra 1500

Confirmed Sales Customer

5/28/2025

The team was very helpful in helping me get the perfect truck. They checked interest rates and worked to get me the best deal possible.

CLEVELAND CAVAZOS

5/29/2025

Rhonda, we're happy you found our staff to be so supportive during your experience here at Leachman Buick GMC Cadillac. If you're ever in need of more help, please let us know!

Business Response

GREENSBURG, KY

Delores B|2019 Buick Encore

Confirmed Service Customer

5/28/2025

Good

5/29/2025

Delores, we are glad we could help! We look forward to your next visit! Take care!

Business Response

BOWLING GREEN, KY

Otis B|2023 Buick Encore GX

Confirmed Service Customer

5/23/2025

Jill took care of my car and provided me a ride home and had courtesy care pick me up to get car. Window seal in back passenger window replaced under warranty.

5/25/2025

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ALVATON, KY

Eleanor L|2022 Buick Enclave

Confirmed Service Customer

5/26/2025

Very friendly and my vehicle was ready as promised.

5/26/2025

Eleanor, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Pamela J|2017 GMC Acadia Limited

Confirmed Service Customer

5/28/2025

Everyone I dealt with was very polite and helpful

5/29/2025

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Leachman Buick GMC Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Larry L|2025 GMC Acadia

Confirmed Sales Customer

5/29/2025

Extremely friendly and helpfu

CHARLES LOCKHART

5/30/2025

Larry, thank you for your kind review; we are happy to pass along your comments to the team here at Leachman Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

Business Response

COLUMBIA, KY

Alexandra P|2016 GMC Canyon

Confirmed Service Customer

6/3/2025

Jill B is the best

6/4/2025

Alexandra, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

BOWLING GREEN, KY

Willard S|2025 GMC Canyon

Confirmed Sales Customer

6/4/2025

It was easy to deal with.Everything was done on the phone.The salesman was kind and when above everything. That I ask for

MICHAEL FERFECKI

6/5/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RACCOON, KY

Dennis B|2021 Chevrolet Blazer

Confirmed Service Customer

6/4/2025

Ok

6/5/2025

We really appreciate your positive review! We hope you have a great day!

Business Response

SMITHS GROVE, KY

Tyler W|2023 GMC Sierra 2500 HD

Confirmed Service Customer

6/4/2025

Simple. Just took care of what needed to be done.

6/5/2025

Tyler, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SMITHS GROVE, KY

Philip H|2024 GMC Sierra 1500

Confirmed Service Customer

6/4/2025

Well run service department

6/5/2025

Philip, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

BOWLING GREEN, KY

Jennifer G|2016 GMC Terrain

Confirmed Service Customer

6/11/2025

Always prompt and courteous service

6/12/2025

Jennifer, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Kimberly S|2021 GMC Terrain

Confirmed Service Customer

6/3/2025

Service is always well done.

6/4/2025

Kimberly, your satisfaction is important to us, so we want to sincerely thank you for choosing Leachman Buick GMC Cadillac and we hope to see you again soon!

Business Response

BOWLING GREEN, KY

Rod K|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

6/4/2025

Jill was OUTSTANDING. Kept in constant communication, it’s all you can ask for. No surprises, I knew the estimate for the service and it was actually a little lower than expected. Extremely pleased. We get all of our vehicles serviced here.

6/5/2025

Rod, thank you for your kind review; we are happy to pass along your comments to Jill here at Leachman Buick GMC Cadillac - Service! We hope to see you soon!

Business Response

SMITHS GROVE, KY

Manuel M|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

6/9/2025

Great service, friendly knowledgeable staff.

CHARLES LOCKHART

6/10/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

BOWLING GREEN, KY

Vicki M|2023 Buick Encore GX

Confirmed Service Customer

6/9/2025

So friendly and helpful I only go to Leachman's for my service. I Appreciate you all.

6/10/2025

Vicki, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

ADAIRVILLE, KY

Billy A|2020 Chevrolet Colorado

Confirmed Service Customer

6/9/2025

Didn't have a appointment they worked me in fast friendly service

6/11/2025

Billy, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MORGANTOWN, KY

Lawrence H|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

6/12/2025

Easy in easy out.

6/13/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

BOWLING GREEN, KY

Gerald I|2022 GMC 2500HD Sierra

Confirmed Sales Customer

6/12/2025

I traveled to Leachman because I was interested in trading my vehicle for a specific used vehicle on their lot. I had been communicating with Darren Croft for several days. Darren and Greg Weir were great to work with. Never intimidating or pushy. While I would have loved a better deal, I truly feel they gave me the best deal possible. Moving forward I would not hesitate to return to Leachman OR recommend it to F&F.

DARREN CROFT

6/13/2025

Thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

ADAMS, TN

Philip G|2021 GMC Acadia

Confirmed Service Customer

6/13/2025

Finished oil change and tire rotation in 20 minutes. Service representative was very friendly and helpful

6/15/2025

Philip, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SMITHS GROVE, KY

Mary V|2020 Buick Encore GX

Confirmed Service Customer

6/13/2025

Everyone was nice an helpful

6/16/2025

Mary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BROWNSVILLE, KY

Jason T|2025 GMC HUMMER EV

Confirmed Sales Customer

6/13/2025

Awesome people to work with. I have bought several vehicles from here and they have always taken care of me. I found a truck i wanted this time and they transferred it here for me.

AMANDA WALLACE

6/15/2025

Jason, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ALVATON, KY

Jimmie W|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/16/2025

Good job and quick.

6/17/2025

Jimmie, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

Business Response

OAKLAND, KY

Cynthia W|2025 Buick Enclave

Confirmed Sales Customer

6/16/2025

Everyone was very nice and patient with me

CHARLES LOCKHART

6/18/2025

Cynthia, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

OAKLAND, KY

Porter B|2018 GMC 1500 Sierra

Confirmed Service Customer

6/17/2025

Arrived early. They got me in and finished quickly and did an excellent job

6/18/2025

Porter, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SCOTTSVILLE, KY

Charles B|2025 GMC Canyon

Confirmed Sales Customer

6/17/2025

Very polite and considerate

MICHAEL FERFECKI

6/18/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CHESAPEAKE, OH

Wilma S|2021 Buick Encore

Confirmed Service Customer

6/18/2025

Was made comfortable during my wait.

6/22/2025

Wilma, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ALVATON, KY

Jeffery M|2026 GMC Terrain

Confirmed Sales Customer

6/19/2025

I had the best experience, everything was so easy.

BRANDON CLARKSON

6/20/2025

Jeffery, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

BOWLING GREEN, KY

Roger W|2024 GMC Terrain

Confirmed Service Customer

6/19/2025

Service is always good and fast.

6/20/2025

Roger, thank you for choosing Leachman Buick GMC Cadillac as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

BOWLING GREEN, KY

Elliott M|2018 GMC 1500 Sierra

Confirmed Service Customer

6/19/2025

fast and easy scheduling and service time was reasonable. everyone was very nice.

6/30/2025

Elliott, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

RUSSELLVILLE, KY

Gayle H|2017 Buick Enclave

Confirmed Service Customer

6/20/2025

Staff were great!

6/23/2025

Gayle, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BOWLING GREEN, KY

Thelma P|2022 GMC Terrain

Confirmed Service Customer

6/22/2025

Experience was fine.

6/23/2025

Thelma, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Kerry W|2018 GMC 1500 Sierra

Confirmed Service Customer

6/23/2025

Kind and courteous and performed the service in a timely manner.

6/24/2025

Kerry, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Anna C|2019 GMC Acadia

Confirmed Service Customer

6/23/2025

Excellent in all departments! Service was great and someone was there to answer question we had😀 Thanks!

6/25/2025

Anna, thank you for your kind review; we are happy to pass along your comments to the team here at Leachman Buick GMC Cadillac! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREENVILLE, KY

Robert W|2016 GMC 1500 Sierra

Confirmed Service Customer

6/24/2025

The service was excellent as usual with Service Representative Brent Meece overseeing the service. I knew my vehicle would be well taken care as the Service Department installed new tires on my GMC Sierra Pickup Truck and aligned the front end. The tires looked great

6/25/2025

Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

ALVATON, KY

Rick P|2024 GMC Sierra 1500

Confirmed Service Customer

6/25/2025

As always great service! Big dealership but small dealership service, very personal and not just a number!

6/26/2025

Rick, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

Business Response

SMITHS GROVE, KY

Judist Marshal C|2025 GMC Yukon

Confirmed Sales Customer

6/26/2025

My experience at Leachman Buick GMC Cadillac was overall very positive. Darren was outstanding—enthusiastic, responsive, and genuinely committed to helping us find the exact build we were looking for. Out of all the dealerships we worked with, he clearly stood out for his follow-through and professionalism. That said, I was disappointed by the $5K markup simply because we were outside their region. It felt a bit opportunistic, especially since I offered a strong trade-in and asked if there was anything they could do to offset the added cost. The response—offering to sell me an extended warranty at a discount—just didn’t land well. The dealership itself was clean, friendly, and professional. With a few cosmetic updates, it could feel even more premium. In the end, I did get the vehicle I wanted, and I truly appreciated the team's efforts—especially Darren’s. The pricing experience left me with mixed feelings, but if that piece had gone differently, I’d be eager to return.

DARREN CROFT

6/27/2025

Judist, thank you for your kind review; we are happy to pass along your comments to Darren and the team here at Leachman Buick GMC Cadillac! We can't wait to see you again, have a great day.

Business Response

KNOXVILLE, TN

Jeffrey G|2016 GMC Canyon

Confirmed Service Customer

6/16/2025

Great and efficient job by the service department!

6/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

BOWLING GREEN, KY

Caleb S|2026 GMC Terrain

Confirmed Sales Customer

6/16/2025

Fantastic experience

PATRICK JAGGERS

6/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Morris H|2025 GMC Yukon

Confirmed Sales Customer

6/22/2025

Great experience!

ZACHARY WHITMER

6/23/2025

Morris, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GALLATIN, TN

George H|2025 GMC 1500 Sierra

Confirmed Sales Customer

6/24/2025

It was wonderful. Everyone was very helpful. Micheal was absolutely outstanding.

MICHAEL FERFECKI

6/25/2025

George, thank you for your kind review; we are happy to pass along your comments to the team here at Leachman Buick GMC Cadillac! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROCKFIELD, KY

Jeri S|2018 Buick Encore

Confirmed Service Customer

6/25/2025

Cost and time to repair estimate was good.

6/26/2025

Jeri, your satisfaction is our top priority. We hope to see you soon!

Business Response

BOWLING GREEN, KY

Brittany K|2021 GMC Yukon

Confirmed Service Customer

6/26/2025

Fast service. I had an appt at 8, dropped off at 7:50 and it was finished by 8:30.

6/27/2025

Brittany, your satisfaction is important to us, so we want to sincerely thank you for choosing Leachman Buick GMC Cadillac and we hope to see you again soon!

Business Response

BOWLING GREEN, KY

Darren F|2025 Buick Enclave

Confirmed Service Customer

6/27/2025

I recently came in for an oil change on my 25 Buick Enclave. Your service department is 5 star. Jill and Brent are always professional and helpful. Our family has purchased many vehicles from Leachman. We have been loyal customers of GMC and Buick for years. The level of unprofessionalism displayed by a member of your management team on that day has us looking to trade our vehicles for a different brand so we do not ever have to go back to Leachman.

6/29/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (270) 842-4881 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

BOWLING GREEN, KY

Steven B|2011 GMC Terrain

Confirmed Service Customer

7/1/2025

It was very positive and professional. Had brakes replaced on my vehicle. No problems. Very pleased.

7/3/2025

Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BOWLING GREEN, KY

Gary W|2019 GMC Yukon XL

Confirmed Service Customer

6/26/2025

Professional friendly service

6/27/2025

Gary, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Brandi V|2023 GMC Acadia

Confirmed Service Customer

6/27/2025

Excellent, timely service. Really appreciate the free pick up and delivery.

6/29/2025

Brandi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SCOTTSVILLE, KY

Sherry H|2022 Buick Envision

Confirmed Service Customer

6/30/2025

Very polite

7/1/2025

Sherry, your satisfaction is important to us, so we want to sincerely thank you for choosing Leachman Buick GMC Cadillac - Service and we hope to see you again soon!

Business Response

PORTLAND, TN

Pamela P|2025 GMC Yukon

Confirmed Sales Customer

6/30/2025

Always a pleasure doing business with Zach.

ZACHARY WHITMER

7/2/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

ELIZABETHTOWN, KY

Stephen M|2025 Buick Envista

Confirmed Sales Customer

6/30/2025

We are from Campbellsville an hour and a half away this is our second purchase at Leachman and it’s definitely worth the drive

AMANDA WALLACE

7/2/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

CAMPBELLSVILLE, KY

Elizabeth W|2020 GMC Acadia

Confirmed Service Customer

7/2/2025

Even though I had an appointment, it took over four hours to do an oil change and a diagnostics that cost $170 that resulted in nothing additional known about what repairs needed made that was already known and conveyed prior to the appointment

7/5/2025

Elizabeth, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (270) 842-4881 so we can work towards a resolution. We look forward to hearing from you.

Business Response

SMITHS GROVE, KY

Bryan R|2024 GMC Sierra 1500

Confirmed Service Customer

8/12/2025

The Leachman team professionally diagnosed my L87 recall issue and also provided a courtesy vehicle which was very much appreciated. I have confidence in the dealership and my advisor, Brent.

8/14/2025

Bryan, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BEAVER DAM, KY

Sharon P|2026 GMC Terrain

Confirmed Sales Customer

8/15/2025

I was treated so good it was like family . Amanda my sales person was excellent she was very helpful. When I went to pay for my SUV the guy was helpful and informative. The guy that showed me the things on my vehicle was also so helpful. I had a great experience with this dealership.

AMANDA WALLACE

8/17/2025

Sharon, thank you so much for your positive comments about Leachman Buick GMC Cadillac! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BOWLING GREEN, KY

Timmy P|2025 GMC Acadia

Confirmed Sales Customer

8/11/2025

As always friendly staff, willing to understand your needs very professionally

JACOB REED

8/14/2025

Timmy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FRANKLIN, KY

Scott C|2022 GMC 1500 Sierra

Confirmed Service Customer

8/14/2025

Jill is amazing and the courier service is also good. Everyone there is nice and helpful. What i dont understand is why you have a recall and don't have parts? Its been a month since my bug deflector flew off of my truck and cant get it replace. This has nothing to do with the dealership but the GMC as a whole.

8/16/2025

Scott, we're happy you found our staff to be so supportive during your experience here at Leachman Buick GMC Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ALVATON, KY

Everett B|2026 GMC Canyon

Confirmed Sales Customer

8/16/2025

Logan and all others involved were really helpful.

LOGAN WILSON

8/18/2025

Everett, thank you so much for your positive comments about Leachman Buick GMC Cadillac! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FRANKLIN, KY

Michael H|2023 GMC Sierra 2500 HD

Confirmed Service Customer

8/18/2025

Always a great time

8/19/2025

Michael, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

SCOTTSVILLE, KY

Kayla F|2018 Buick Encore

Confirmed Service Customer

8/20/2025

I was not listened to in the process of getting my car fixed, and I don’t think the issue was actually addressed. The snarky comments about it being normal for the fan to run for a “few minutes” after you shut a car off on hot days make it clear that the guys in the service department disregarded me. My fan was running for literally 30-45 minutes after shutting the car off. Which is NOT normal. Sure the battery was drained, but it was drained due to the fan. I had to jump the car 3 times before I brought it in. I researched the issue, and it’s a common problem in 2018 encores. I really appreciated the same comment on my invoice about it being normal. Felt like that really drove the point the service department was trying to make home. I’ve traded the car elsewhere and won’t be back.

8/21/2025

Kayla, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (270) 842-4881 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

BOWLING GREEN, KY

Keith M|2020 GMC Acadia

Confirmed Service Customer

8/20/2025

Usually to get my oil changed, it takes 45 minutes. This time it was over 2 hours which was crazy. I was given a discount but that was a lot of wasted time.

8/21/2025

Keith, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BOWLING GREEN, KY

Randy M|2024 GMC Canyon

Confirmed Service Customer

8/15/2025

Had the oil changed and tires rotated drive home the tire monitor light came on. The guy tells me there's a limited use on them. It's a brand new truck 30 thousand miles and he's telling me that. To find out who ever rotated tires screwed up . Had me all upset and I didn't like it at all

8/17/2025

Randy, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (270) 842-4881 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

FRANKLIN, KY

William L|2022 Buick Enclave

Confirmed Service Customer

8/15/2025

Ok

8/17/2025

William, we really appreciate your positive review! We hope to see you soon!

Business Response

OWENSBORO, KY

Barry W|2025 GMC Sierra 2500 HD

Confirmed Service Customer

8/17/2025

They were great, we used the shuttle service and vehicle got done when they said it would.

8/18/2025

Barry, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HARTFORD, KY

Fredrick A|2019 GMC Acadia

Confirmed Service Customer

8/18/2025

We have had nothing but excellent service from Leichman's. Would not use anyone else.... Thanks

8/19/2025

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We hope to see you soon!

Business Response

BOWLING GREEN, KY

Wilma S|2021 Buick Encore

Confirmed Service Customer

8/19/2025

Was treated very respectfully and service was taken care of in a timely manner.

8/20/2025

Wilma, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ALVATON, KY

Julie P|2026 GMC Canyon

Confirmed Sales Customer

8/20/2025

Amanda was amazing, from our initial contact, to being available as soon as we made the 1.5 hour trip there. She was very knowledgeable about the vehicle and answered all of our questions. She stayed late to finish our deal and was super sweet. Enjoyed the experience, she made it easy.

AMANDA WALLACE

8/21/2025

Julie, thank you for your kind review; we are happy to pass along your comments to the team here at Leachman Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

Business Response

OWENSBORO, KY

Mary C|2024 Chevrolet Equinox

Confirmed Service Customer

8/21/2025

fast and friendly

8/24/2025

Mary, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BROWNSVILLE, KY

Kurt P|2025 GMC Canyon

Confirmed Service Customer

8/24/2025

Johnathan dude a great job

8/25/2025

Kurt, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PORTLAND, TN

Robert W|2016 GMC 1500 Sierra

Confirmed Service Customer

8/25/2025

The service was great as usual. My vehicle was repaired with no problems with Service Writer Brent and took overseeing the repair. Thank you.

8/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ALVATON, KY

Craig W|2024 GMC Sierra 1500

Confirmed Service Customer

8/20/2025

Great!!!

8/21/2025

Craig, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Michael S|2026 GMC Acadia

Confirmed Sales Customer

8/22/2025

All of the staff was very professional and courteous. Tyler Jaggers had everything ready for me when I came to the dealership to purchase my car.

PATRICK JAGGERS

8/24/2025

Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GLASGOW, KY

Joann M|2021 GMC Terrain

Confirmed Service Customer

8/22/2025

Brent checked the Service engine code for me when the light came on 8/13/25 Which showed O2 sensor was bad & schedule appointment for 8/21 to repair. About 2 hours he said & with oil change 2 1/2 hours. Brought it in on 8/21 waited 3 1/2 hours when Jonathan told me my car was ready. Then started telling I needed tires, which I was planning on, and giving me quotes. Then proceeded to tell me all these other things that were wrong and needed fixing. He did not tell me the O2 was ok until I ask. So I ask him in 3 1/2 hours only the oil was changed? He said and diagnostics. Gave me a quote which was almost double my previous quote and would take about 2 hours to repair. I understand things can change but I would of appreciated if someone could of come and told me O2 wasn't the problem and they would let me know what they found and it would take longer. They then told me it was ready about an hour later they rushed it. Labor on my bill was just under $600. Seems a bit inflated to me. Brent has always taken good care of me and kept me informed. Unfortunately I did not see Brent that day.

8/24/2025

Joann, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (270) 842-4881 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

SCOTTSVILLE, KY

James B|2024 GMC Sierra 3500 HD

Confirmed Service Customer

8/25/2025

The dealership was clean and modern. I was greeted promptly and courteously, the service advisor took down my data and what was needed for this visit. The pricing for the services was the best that I have gotten at any GM dealership and far better than the last service I had in Michigan.

8/26/2025

James, thank you for your kind review; we are happy to pass along your comments to the team here at Leachman Buick GMC Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ravenna, MI

James L|2024 GMC Canyon

Confirmed Service Customer

8/26/2025

Friendly and timely service

8/26/2025

James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GLASGOW, KY

Lowell W|2025 GMC 1500 Sierra

Confirmed Sales Customer

8/27/2025

Logan was very helpful.

LOGAN WILSON

8/27/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SMITHS GROVE, KY

Geoffrey K|2023 GMC Terrain

Confirmed Service Customer

8/25/2025

I was treated very well from the time I brought my car in til I was leaving

8/26/2025

Geoffrey, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FRANKLIN, KY

Kathy B|2017 Buick Enclave

Confirmed Service Customer

8/26/2025

I was able to reschedule my appointment with no problem. The repairs are completed and very professional.

8/27/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

BOWLING GREEN, KY

Gregory M|2017 Buick Enclave

Confirmed Service Customer

8/29/2025

Great help to get my car in quickly

9/1/2025

Gregory, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

BOWLING GREEN, KY

Shirley M|2020 Buick Enclave

Confirmed Service Customer

9/1/2025

very helpfuii with anything we ask

9/2/2025

Shirley, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Courtney K|2016 GMC Yukon XL

Confirmed Service Customer

9/2/2025

As far as the oil change, and maintenance check, things went as anticipated. When I dropped off my Yukon on Saturday morning, my air tire pressure light was on, because my driver side rear tire was low. I received a phone call that my TPMS sensor had gone out and would be $150 to replace. I initially declined, thinking it was on because my tire pressure was low. I paid for my service through the link that was text to me, and went and picked up my Yukon. It wasn’t until later that I realized that none of my tire pressure readings were showing, at all. When I looked over my receipt a tire rotation was performed. My TPMS sensors were all working when I dropped of my vehicle, now nothing is working, and I am expected to pay $150 to fix something that was working when I left my vehicle.

9/3/2025

Courtney, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (270) 495-0691 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

BOWLING GREEN, KY

William M|2023 GMC Sierra 1500

Confirmed Service Customer

9/3/2025

915 appointment, service for a routine oil change took nearly 2 hours.

9/3/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (270) 842-4881 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

BOWLING GREEN, KY

Jimmy R|2025 Buick Envista

Confirmed Service Customer

9/8/2025

I had my first oil change compliments of GM. The service was second to none! I love my 2025 Buick Envista Avenir and I will only let the Leachman Dealership service it.

9/9/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BEECHMONT, KY

Roger W|2024 GMC Terrain

Confirmed Service Customer

8/27/2025

I was about to travel out of town and need my car serviced ASAP. The service team worked me in quickly to accommodate me. Much thanks to the service team!

8/27/2025

Roger, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Melanie R|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

8/30/2025

Very pleased

9/1/2025

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

ALVATON, KY

Stephen A|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

9/2/2025

It is a pleasure to work with Tony Lockhart our sales member as he diligently finds our best vehicle. We also experienced excellent care from Kurt Atto on sales questions as well as our financial support from Alan.

CHARLES LOCKHART

9/3/2025

Stephen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BOWLING GREEN, KY

Gayle H|2017 Buick Enclave

Confirmed Service Customer

9/8/2025

I had no appointment since my flat tire occurred the night before. I was desperate since I was to have lunch with my granddaughter and grandson at their school in honor of grandparents days. The staff was extremely nice, working me in to save the day. I was able to arrive time on time and had a wonderful time with my kiddos.

9/9/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Eliza H|2025 GMC Yukon XL 1500

Confirmed Service Customer

9/9/2025

Almost two hour wait for an oil change. No updates during the process - seemed as though my car was forgotten.

9/10/2025

Eliza, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (270) 842-4881 so we can assist you further.

Business Response

BOWLING GREEN, KY

Stephan S|2020 Chevrolet Equinox

Confirmed Service Customer

9/10/2025

I always appreciate the good service I receive at Leachman Buick GMC!

9/11/2025

Stephan, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BOWLING GREEN, KY

Rebecca T|2025 Buick Envision

Confirmed Service Customer

9/12/2025

Efficient and took the amount of time quoted!!

9/15/2025

Rebecca, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Damien K|2022 GMC Terrain

Confirmed Service Customer

9/15/2025

Excellent dealer

9/16/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BOWLING GREEN, KY

Joseph F|2019 GMC 3500HD Sierra

Confirmed Service Customer

9/10/2025

Everything went good , the only issue I have had is I called and made an appointment , I called back the day before the appointment to confirm and they didn’t schedule the appointment , made another appointment and called back the day before I was suppose to be there to confirm again before I drove 1hr 15mins there and they didn’t have it down for an appointment again. But they didn’t work it in.

9/11/2025

Joseph, we regret to hear that you had this experience with us. Here at Leachman Buick GMC Cadillac, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (270) 842-4881 to discuss ways we can better serve you in the future.

Business Response

LEITCHFIELD, KY

Larry P|2014 Buick LaCrosse

Confirmed Service Customer

9/15/2025

My car was in your care from July 22 to September 12. No loaner. Had a $1048 bill for car rental for only one week. Not very happy. The “slight inconvenience “ was very expensive. Disappointed that this loyal General Motors customer family from the 1950’s endured this “slight inconvenience.” I am shocked if that is how your loyal customers are treated how do you treat new customers. Let me guess…much better as you obviously take your loyal customers for granted.

9/16/2025

We appreciate you taking the time to leave us this feedback. Please reach out to us at (270) 495-0691 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

BOWLING GREEN, KY

Steven J|2026 GMC Terrain

Confirmed Sales Customer

9/16/2025

Great customer service!

JACOB REED

9/17/2025

Steven, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Dale A|2019 GMC Acadia

Confirmed Service Customer

9/17/2025

Very cordial and always ready to serve. I generally wait while my vehicle is being serviced and the facility is always immaculate. The people are friendly.

9/17/2025

Dale, we are so happy to read such a great review about Leachman Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Chris S|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

9/17/2025

everything went well

9/18/2025

Chris, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GLASGOW, KY

Ida L|2024 GMC Terrain

Confirmed Service Customer

9/18/2025

Every thing seems fine, I just hope nothing comes up later that they may have overlooked.

9/21/2025

Ida, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORGANTOWN, KY

Otis B|2023 Buick Encore GX

Confirmed Service Customer

9/18/2025

Good job on oil change had appt took 2 hours to get completed

ALVATON, KY

Philip B|2020 GMC Acadia

Confirmed Service Customer

9/16/2025

Very quick service. Jill is awesome

9/17/2025

Philip, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Autumn P|2025 Chevrolet Trax

Confirmed Service Customer

9/18/2025

Brent always has my back

9/19/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Walter C|2026 GMC Canyon

Confirmed Sales Customer

9/19/2025

Purchase was quick and effortless. My Salesman was terrific. Paperwork was painless. Would purchase again at Leachman!

CLEVELAND CAVAZOS

9/22/2025

Walter, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

CORBIN, KY

Jamie G|2026 Buick Encore GX

Confirmed Sales Customer

9/19/2025

Everything was professional from the moment I exited my vehicle onto the lot. I can’t say enough about my salesman, he was outstanding walking me through the prep was and helping me make the right decision.

TIMOTHY VERNAK

9/22/2025

Jamie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

PORTLAND, TN

William L|2022 Buick Enclave

Confirmed Service Customer

9/20/2025

X

9/22/2025

William, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

OWENSBORO, KY

Kristie T|2024 GMC HUMMER EV SUV

Confirmed Service Customer

9/23/2025

As always, service was great and kept me informed throughout the whole process.

9/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHRISTIANA, TN

Greg W|2025 GMC 2500HD Sierra

Confirmed Service Customer

9/24/2025

Jill is always great

9/24/2025

Greg, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GALLATIN, TN

Dolly G|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

9/24/2025

Great service

CHARLES GOAD

9/24/2025

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

WOOLLUM, KY

Albert H|2024 GMC Yukon

Confirmed Service Customer

9/24/2025

Very good customer service

9/25/2025

We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

BOWLING GREEN, KY

Nicholas B|2025 Buick Encore GX

Confirmed Service Customer

9/19/2025

Isabella did a great job getting me checked in for my car's first routine service.

9/22/2025

Nicholas, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BOWLING GREEN, KY

Matthew G|2025 GMC 2500HD Sierra

Confirmed Sales Customer

9/23/2025

Everyone there involved was very pleasant to deal with. Super easy buying experience the way I like it.

TIMOTHY VERNAK

9/24/2025

Matthew, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Paula W|2022 Buick Encore

Confirmed Service Customer

9/23/2025

Brent is great to deal with. I was in and out in no time!

9/24/2025

Paula, thank you so much for your positive comments about Leachman Buick GMC Cadillac! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

RADCLIFF, KY

Jeffrey P|2023 GMC Sierra 1500

Confirmed Service Customer

9/24/2025

I dealt directly with Diana and Jill. They did an outstanding job! I couldn't have asked for a better experience from start to finish.

9/24/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

FRANKLIN, KY

Michael C|2026 GMC Yukon

Confirmed Sales Customer

9/24/2025

working with Kurt is great

ZACHARY WHITMER

9/25/2025

Michael, thank you for your kind review; we are happy to pass along your comments to Kurt here at Leachman Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

Business Response

BOWLING GREEN, KY

Cara E|2026 GMC Sierra 1500

Confirmed Sales Customer

9/25/2025

Great experience

MICHAEL FERFECKI

9/26/2025

Thanks for your praise and kind comments about our team. We hope to see you soon!

Business Response

ALVATON, KY

Susan G|2022 GMC Terrain

Confirmed Service Customer

9/25/2025

Prompt and friendly service. However when I later looked at the paperwork they gave me the depth reading on all of the tires tread was the same. I had a blow out on one of the tires recently and that tire had less than 2000 miles on it. Just makes you wonder!

9/27/2025

Susan, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (270) 842-4881 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SEBRING, FL

David T|2026 GMC Yukon

Confirmed Sales Customer

9/26/2025

Friendly, professional, informative staff. The car is perfect and exactly what we were looking for.

MICHAEL FERFECKI

9/29/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Leachman Buick GMC Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RUSSELLVILLE, KY

Ashley W|2026 GMC Yukon

Confirmed Sales Customer

10/7/2025

Sales team was experienced, communicated effectively, and great to work

CHARLES GOAD

10/8/2025

Ashley, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!

Business Response

ALVATON, KY

Rod K|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

10/7/2025

As always this experience was outstanding. The communication, professionalism and overall convenience makes this a seamless process.

10/8/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

SMITHS GROVE, KY

Jonathan Y|2016 GMC 1500 Sierra

Confirmed Service Customer

10/8/2025

Did great

10/9/2025

Jonathan, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

GLASGOW, KY

Dorman W|2026 Buick Encore GX

Confirmed Sales Customer

10/8/2025

The salesperson was very nice and informative.

MICHAEL FERFECKI

10/9/2025

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

CANEYVILLE, KY

Jerry G|2018 GMC Acadia

Confirmed Service Customer

10/8/2025

Jill Baldwin was very nice and professional and excellent to work with.

10/9/2025

Jerry, thank you for your kind review; we are happy to pass along your comments to the team here at Leachman Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

Business Response

BOWLING GREEN, KY

Thomas L|2023 GMC Acadia

Confirmed Service Customer

10/8/2025

Service department was excellent as usual. Very courteous and friendly. Thanks again!

10/10/2025

Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Peter D|2023 GMC Sierra 3500 HD

Confirmed Service Customer

10/8/2025

The young lady who checked us in was very professional and did an outstanding job taking care of us

10/11/2025

Peter, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

GLASGOW, KY

Jackie K|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Very professional and quick, told me my issue and recommended services, my service writer and mechanic were both great ! Very nice experience

10/10/2025

Jackie, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Leachman Buick GMC Cadillac - Service

Business Response

ALVATON, KY

Robert W|2009 GMC Yukon XL

Confirmed Service Customer

10/9/2025

I was well pleased with the service at LEACHMANN AS USUAL. The service representative, Jill, was professional and friendly explaining that my vehicle needed a battery after the oil change and inspection revealed that I needed one. I had the battery changed to a GM gold battery and glad I did; not wanting the vehicle to fail to start in the near future. Thank you.

10/11/2025

Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Leachman Buick GMC Cadillac - Service! We sincerely value your business and look forward to your next visit!

Business Response

ALVATON, KY

Randall H|2025 GMC Sierra 1500

Confirmed Sales Customer

9/29/2025

Very simple process. Thorough, responsive and quick. The way I like it.

CLEVELAND CAVAZOS

9/30/2025

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Leachman Buick GMC Cadillac and we hope to see you again.

Business Response

GALLATIN, TN

Mark M|2023 Chevrolet Corvette

Confirmed Service Customer

9/29/2025

Appreciated the way the work was done. All done professionally and excellent result.

9/30/2025

Mark, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

BOWLING GREEN, KY

Donna M|2023 Buick Encore GX

Confirmed Service Customer

10/8/2025

Always friendly and does a good job

10/10/2025

Donna, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORGANTOWN, KY

Stephen G|2026 Buick Enclave

Confirmed Sales Customer

10/9/2025

Everyone was very polite and business like, made me feel comfortable, no pressure. I was offered something to drink.

CHARLES LOCKHART

10/11/2025

Stephen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

BOWLING GREEN, KY

James N|2021 Chevrolet Camaro

Confirmed Service Customer

10/15/2025

I was told for 3 days it would be done by the end of the day and it wasn't. I try calling and no one will answer. When you finally get someone to answer they say your advisor is busy or gone and they don't know the progress and say leave a message. It's beyond frustrating and it happens every time. It's time for me to bring my 3 vehicles elsewhere.

10/16/2025

James, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (270) 842-4881 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

BOWLING GREEN, KY

Shawn H|2025 GMC Sierra 1500

Confirmed Sales Customer

10/15/2025

I came in with my son on a Saturday helping him look for a reliable used car. He ended up making a purchase with our Product Specialist Amanda and I ended up trading in and upgrading my truck on a new model.

AMANDA WALLACE

10/16/2025

Shawn, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

Business Response

BOWLING GREEN, KY

Myra S|2020 GMC Acadia

Confirmed Service Customer

10/22/2025

Alternator was going out. Drove in the service area, quick check confirmed the warning light. Fortunately they had a generator on site and were able to fix my car that day! I travel to Bowling Green twice a week to take my son-in-law for chemo. Having my vehicle is a necessity.

10/22/2025

Myra, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GLASGOW, KY

Cheryl H|2025 Buick Envision

Confirmed Service Customer

10/22/2025

Treated very nicely at front desk. Explained everything to me. Finished with car in timely manner.

10/22/2025

Cheryl, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BOWLING GREEN, KY

Melvin B|2021 Buick Encore GX

Confirmed Service Customer

10/23/2025

My service was quick and efficient!

10/25/2025

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORGANTOWN, KY

Marcquel B|2026 Buick Encore GX

Confirmed Sales Customer

10/23/2025

Logan, sales manager and finance department were great!

LOGAN WILSON

10/26/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Mackie S|2025 GMC Sierra 3500 HD

Confirmed Service Customer

10/24/2025

Good

10/26/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SCOTTSVILLE, KY

Stephen G|2026 Buick Enclave

Confirmed Service Customer

10/24/2025

I was taken care of as soon as I brought my vehicle in. The paperwork was easy to get completed and the communication after I reminded the person by txt that I was not getting any updates was very good there after. The lady that took care of me was great and the young man that shuttled me home was very pleasant and drove safe. The vehicle was clean when presented back to me and the work was high quality. The coffee in the waiting room could be better but yes I'm not there for the coffee although it is a luxury Dealership. Don't like the 3+% charge for using a credit card to pay no one carries cash.

10/27/2025

Stephen, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (270) 495-0691 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

BOWLING GREEN, KY

George T|2016 Chevrolet Corvette

Confirmed Service Customer

10/28/2025

After I left, I scanned the receipt and noticed that neither the $10 oil change coupon or my GM points were used to reduce the price. I called them back within the hour and was told that, of course the person who handled me was at lunch. I was called back as promised and it was confirmed that the discounts weren’t applied. I was offered a written check or a credit for my next service. I asked if they could just deduct the discount from my credit card and was told it was too late. It is interesting that I can return an item to Home Depot and they can refund $ after several days but Leachman can’t. So I opted for the future credit with the hope that this was noted in the system and nobody gets amnesia.

10/29/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Wanda C|2017 GMC 2500HD Sierra

Confirmed Service Customer

10/14/2025

Got our vehicle in for service promptly. We left it for the day. No hassle & was very polite

10/15/2025

Wanda, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BOWLING GREEN, KY

James P|2025 Buick Envista

Confirmed Sales Customer

10/15/2025

The entire staff was very friendly and welcoming. The entire staff was friendly and welcoming. When we arrived, we had come to retrieve a vehicle that had been towed in for service. When we saw the Envista in the showroom and saw the sticker price, we were interested immediately.. After a short negotiation. we sealed the deal . ..

CHARLES GOAD

10/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CANEYVILLE, KY

Rufus B|2016 Buick Enclave

Confirmed Service Customer

10/22/2025

My vehicle was in the shop for a week. None of the things I asked to be fixed got done. Pay $1200 for no reason

10/23/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (270) 842-4881 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

BOWLING GREEN, KY

Jaime M|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

10/23/2025

We have bought several vehicles from here and have been happy

RUSSELL DRAKE

10/26/2025

We're happy you found our staff to be so supportive during your experience here at Leachman Buick GMC Cadillac. We look forward to your next visit! Take care!

Business Response

PORTLAND, TN

Lowell W|2025 GMC Sierra 1500

Confirmed Service Customer

10/24/2025

I had an oil change/tire rotation scheduled for 2:00 and my vehicle wasn’t completed until 3:45. That is a long time for simple maintenance.

10/26/2025

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (270) 842-4881 so we may identify ways to improve your experience.

Business Response

SMITHS GROVE, KY

Lawrence H|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

10/24/2025

Work was completed on time, recalls were looked at one repaired. My understanding is oil is being analyzed for contamination. My key fab was damaged, I followed up with pictures was told I would receive a call back and have not received a call.

10/27/2025

Lawrence, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (270) 842-4881. We look forward to hearing from you.

Business Response

BOWLING GREEN, KY

Rockie F|2024 GMC Sierra 1500

Confirmed Service Customer

10/29/2025

Every body greats you and takes care of business. And that’s what it takes to run a great business

10/30/2025

Rockie, we're happy to hear you had such a positive experience with our team! Thank you for choosing Leachman Buick GMC Cadillac and we hope to see you again.

Business Response

BOWLING GREEN, KY

Albert H|2024 GMC Yukon

Confirmed Service Customer

10/28/2025

Outstanding customer service had to get in for a oil change before I went out of town and they were able to work me in so I was able to get the oil changed before I went out of town. Service personnel were very good.

10/29/2025

Albert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Christopher H|2025 Buick Envista

Confirmed Service Customer

10/28/2025

Smooth easy in and out

10/29/2025

Christopher, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

SMITHS GROVE, KY

Vonda T|2016 Buick Verano

Confirmed Service Customer

10/30/2025

My car entertainment center was glitching. They were great and got it and working correctly. The working through my extended warranty company was easy. Great experience

11/2/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

LAFAYETTE, TN

Ricky R|2025 GMC Sierra 1500

Confirmed Sales Customer

10/30/2025

Daren did a great job. He was very knowledgeable and treated us with great respect. He was excellent.

DARREN CROFT

11/2/2025

Ricky, we are very happy to have provided you with such a positive experience! Thank you again for choosing Leachman Buick GMC Cadillac and we hope to see you again.

Business Response

OWENSBORO, KY

Robert W|2016 GMC 1500 Sierra

Confirmed Service Customer

11/2/2025

Everything was taken care of quickly and the repair went smoothly as I knew it would from past experiences. I was pleased with everything. The Service Representative, Jill, made sure he repair was taken care of in a professional manner.

11/5/2025

Robert, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ALVATON, KY

Billy A|2019 Buick Encore

Confirmed Service Customer

11/7/2025

Fast friendly service. Service area was very clean

11/9/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

MORGANTOWN, KY

Joel G|2025 Buick Enclave

Confirmed Service Customer

11/10/2025

Very friendly and helpful

11/10/2025

Joel, thank you so much for the positive review! We hope you have a great day!

Business Response

BOWLING GREEN, KY

Ken E|2014 Buick Verano

Confirmed Service Customer

11/10/2025

Brent is great. He got me in and out in time fame that I needed. All the tech’s are good at what they do. Great place to take your car for service. I have always took my car there since I got it back in 2014.

11/11/2025

Ken, we are very happy to have provided you with such a positive experience! Thank you for choosing Leachman Buick GMC Cadillac and we hope to see you again.

Business Response

BOWLING GREEN, KY

Aaron L|2024 Chevrolet Tahoe

Confirmed Service Customer

10/31/2025

I appreciate the professionalism, help, and kindness from all staff. Mandy & Curtis were absolutely fantastic to work with and so helpful.

11/3/2025

Aaron, we're happy you found our staff to be so supportive during your experience here at Leachman Buick GMC Cadillac. If you're ever in need of more help, please let us know!

Business Response

BOWLING GREEN, KY

Kendrick W|2021 GMC Acadia

Confirmed Service Customer

11/3/2025

I appreciate the quick response and ability to get my vehicle in so quickly for oil change/regular maintenance. And, they are always so helpful in giving a ride to wherever.

11/4/2025

Kendrick, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Betty B|2026 Buick Envista

Confirmed Sales Customer

11/4/2025

I was very pleased with my experience purchasing my car. I had benn contacted by Logan after I visited their website. He continued to reach out to me so when I arrived to see their Buicks, I asked for Logan’s help. I was very pleased with the care I was given by the entire staff.

LOGAN WILSON

11/5/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

BROWNSVILLE, KY

Destiny R|2019 Buick Encore

Confirmed Service Customer

11/5/2025

Y'all are always on top of everything, and always updating me about the concerns with my vehicle!

11/6/2025

Destiny, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SCOTTSVILLE, KY

Garry Cj G|2024 GMC Yukon

Confirmed Service Customer

11/6/2025

all went well as planned

11/7/2025

We really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

Business Response

BOWLING GREEN, KY

James H|2026 GMC Acadia

Confirmed Sales Customer

11/7/2025

Friendly professional people

AMANDA WALLACE

11/9/2025

James, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

BOWLING GREEN, KY

Carolyn B|2025 Buick Envision

Confirmed Service Customer

11/9/2025

Staff are friendly and helpful. Comfortable place to sit. Service completed in a timely manner. Facility is immaculate.

11/10/2025

Carolyn, we're glad to hear you found our staff was so friendly and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREENVILLE, KY

Robert C|2021 Buick Encore GX

Confirmed Service Customer

11/13/2025

Jill is awesome and the crew. Had to get something on my car replaced; and the staff was great.

11/14/2025

Robert, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Leachman Buick GMC Cadillac and we hope to see you again.

Business Response

BOWLING GREEN, KY

Diane R|2021 Buick Enclave

Confirmed Service Customer

11/12/2025

Treated very respectful.

11/13/2025

Diane, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HODGENVILLE, KY

John U|2001 GMC Yukon XL

Confirmed Service Customer

11/12/2025

Everybody I encountered was very courteous and offering to help get my vehicle in and out in a timely fashion.

11/13/2025

John, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BOWLING GREEN, KY

Keith R|2025 GMC Canyon

Confirmed Service Customer

11/18/2025

In & out within an hour. Service Mgr answered all of my questions & showed me a few things.

11/20/2025

Keith, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITE HOUSE, TN

Sandara R|2026 GMC Sierra 1500

Confirmed Sales Customer

11/18/2025

From the saleman to the service people, to the used car manager all were friendly and very attentive to what we wanted as a customer.

MICHAEL FERFECKI

11/20/2025

Your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

Business Response

LAFAYETTE, TN

Nicholas U|2015 GMC Yukon XL

Confirmed Service Customer

11/19/2025

We had a leak in our sunroof, I brought it in when it was actively leaking and was told there was no appointment or no one to look at it at the time. The only appointment that you guys had available was the next week. I brought it in. Obviously the car had dried because it hadn’t rained. I was told that they could not find a leak and had ran water on it for three hours. I asked if they have pulled the headliner down to see if there was any damage where I had shown them it had leaked. Mark told he would ask his manager if they could do that. Shortly after that, he called me back and told me to come get it there was nothing wrong and the leak might have fixed itself. I didn’t feel like that was right as the leak had happened twice. So I called back and spoke to Diana and she was very nice, agreed a leak wouldn’t fix itself. They called me and told me they would keep it overnight and check in the morning. The next day no one call me so I called at Noon and was told it was ready and no leak was found and I could come and get it. I brought the car home at 1 PM, it started to rain at 2pm. By 3 p.m. my car was leaking again. I returned it back to the dealership along with my husband. My husband and the technician looked at the car and finally the manager printed out frequent issues with my make and model car and the print out said it could a sunroof seal which was exactly the symptoms of my car. Not sure why this wasn’t done prior. The manager told me he would order the part and let me know when it came in. The next Thursday I brought the car back and the seal was fixed. However I again had to call to see if my car was ready. When I arrived I talked to Mark who was my advisor although I hadn’t heard from him. He said we found your leak and wanted to schedule a time to fix it. I told him it should have been there to get fixed and he found my car and I paid and left. Needless to say I felt like my service visits weren’t handled with the best of care.

11/20/2025

Nicholas, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (270) 495-0691 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

BOWLING GREEN, KY

Anna P|2017 GMC 1500 Sierra

Confirmed Service Customer

11/19/2025

Nice kink wouldn't go any place else.

11/21/2025

Anna, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Leachman Buick GMC Cadillac and we hope to see you again.

Business Response

BOWLING GREEN, KY

Susie B|2018 Buick Enclave

Confirmed Service Customer

11/21/2025

Aa

11/23/2025

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

BOWLING GREEN, KY

Annette R|2021 GMC Terrain

Confirmed Service Customer

11/24/2025

Friendly

11/24/2025

Annette, we really appreciate your positive review! We hope to see you soon!

Business Response

BOWLING GREEN, KY

Russell L|2025 GMC Sierra 1500

Confirmed Sales Customer

11/25/2025

Pleasure to work with on the purchase of our new truck, very responsive and swift in the purchase experience.

LOGAN WILSON

11/26/2025

Russell, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OLD BRIDGE, NJ

James A|2018 GMC Terrain

Confirmed Service Customer

11/26/2025

First time that our vehicle has not been ready in a timely fashion

11/27/2025

James, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (270) 842-4881 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

BOWLING GREEN, KY

Brian S|2020 GMC 2500HD Sierra

Confirmed Service Customer

11/26/2025

Simple oil change took nearly 2 hours to complete. I asked that the tire pressure be checked and for the pressure sensor relearning to be completed since they were not done the last visit. Upon receiving my truck, the tire reading showed the recommended values for the rear tires on the front display and vice versus. So I am not sure if the sensors were reset and the pressures changed incorrectly or if the pressures are correct but sensors are still wrong. The printout of the vehicle inspection results was completely blank. I have no idea if anything was inspected or not. I also had a copy of another customers inspection attached to my paper work. This is the second visit in a row here that the service department has been very disappointing. If it wasn't for preserving my warranty, I would not return for any other service needs. Hopefully management will eventually do something to improve the quality but I plan to visit a different GMC dealership when the next service is required.

11/27/2025

Brian, thank you for reaching out to us. We regret to hear about the situation you have described. When you have an opportunity, please reach out to us at (270) 495-0691 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

WOODBURN, KY

Alexandra B|2026 GMC Terrain

Confirmed Service Customer

11/27/2025

The best service drive on the block!

11/27/2025

Alexandra, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BOWLING GREEN, KY

Barbara C|2024 Buick Encore GX

Confirmed Service Customer

11/18/2025

Everyone was very friendly. The waiting time was short. I appreciate it that the work was done for free.

11/20/2025

Barbara, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Leachman Buick GMC Cadillac

Business Response

ALVATON, KY

Faith W|2023 GMC Acadia

Confirmed Service Customer

11/19/2025

the staff is always so nice and happy to answer any questions i have

11/21/2025

Faith, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

EDMONTON, KY

Kyle F|2024 GMC Yukon

Confirmed Service Customer

11/19/2025

Great service quick and easy

11/22/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BOWLING GREEN, KY

James H|2023 Buick Enclave

Confirmed Service Customer

11/21/2025

Took my vehicle on time and completed the work in a timely manner. Great service!

11/24/2025

James, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

RUSSELLVILLE, KY

Donald P|2017 GMC Terrain

Confirmed Service Customer

11/21/2025

I was a pleasant experience. We had to wait 3 hours but we were having several things repaired or replaced. Our service person was Jill Baldwin, who is my go-to person @ Leachman because of her thorough approach to customer service.

11/24/2025

Donald, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORGANTOWN, KY

Heather A|2022 GMC Yukon

Confirmed Service Customer

11/26/2025

Jill is always so helpful and kind and I appreciate her going the extra mile to take care of her customers.

11/26/2025

Heather, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ELIZABETHTOWN, KY

Deborah H|2019 Buick Enclave

Confirmed Service Customer

11/27/2025

My scheduled appointment went so smoothly, the expected wait time was right on target! Diana and Brent are very professional and answer all my questions, I trust them and that’s a good feeling that I always leave with from Leachman’s because of them! A+ Service from a great staff!

11/28/2025

We're happy you found our staff to be so supportive during your experience here at Leachman Buick GMC Cadillac. If you have any further questions, please don't hesitate to reach out!

Business Response

PORTLAND, TN

Holly S|2004 Chevrolet Silverado 3500

Confirmed Service Customer

11/27/2025

They got me up and running with almost no notice on a holiday week and really saved my day and my trip!!!! ❤️❤️

11/28/2025

Holly, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BETHPAGE, TN

Jana S|2018 GMC Acadia

Confirmed Service Customer

11/28/2025

Jill was very nice to me and the 2 courtesy drivers were also nice

11/28/2025

Jana, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

BOWLING GREEN, KY

Teresa L|2025 Buick Envision

Confirmed Sales Customer

11/28/2025

Everyone was friendly and helpful. The only problem was that I discovered one of the rear floor mats was missing and hasn’t been found yet.

LOGAN WILSON

11/29/2025

Teresa, we appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (270) 842-4881. We look forward to hearing from you.

Business Response

LEITCHFIELD, KY

Jonathan H|2025 GMC Sierra 1500

Confirmed Service Customer

12/3/2025

Unfortunate situation with the vehicle breakdown after owning the vehicle only a month and a half. The only employee I interacted with throughout was Caleb Simmons. I could not have asked to be treated any better. Caleb was very easy to work with. He kept me updated throughout the repair process and was very responsive when I contacted him with questions and concerns.

12/3/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUSSELLVILLE, KY

Adam H|2022 Chevrolet Colorado

Confirmed Service Customer

12/3/2025

The service dept was fast and kept me updated on were they was at on my service. My sales lady is amazing also. Was having Chevy app issues and Amanda Wallace made a few calls and got app fixed also

12/4/2025

Adam, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADAIRVILLE, KY

Don Y|2020 GMC Terrain

Confirmed Service Customer

12/4/2025

Everything went smoothly drop off and pick up. Good job.

12/5/2025

Don, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BOWLING GREEN, KY

Sandara R|2026 GMC Sierra 1500

Confirmed Service Customer

12/4/2025

Everyone we delt with was curtious and professional.

12/5/2025

Sandara, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LAFAYETTE, TN

Alyssa H|2026 Buick Encore GX

Confirmed Sales Customer

12/10/2025

Zach and Zak were both great. Explained everything to us straight forward, let me decide and ask as many questions as I had without rushing me into anything. Also, thanks to Mark for showing me the inside of my new vehicle and how things works. I had a great experience at Leachman!

ZACHARY WHITMER

12/11/2025

Alyssa, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BOWLING GREEN, KY

Michael S|2026 GMC Acadia

Confirmed Service Customer

12/11/2025

First oil change - done as scheduled.

12/12/2025

Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GLASGOW, KY

Gayle H|2017 Buick Enclave

Confirmed Service Customer

12/12/2025

Very nice and helpful. Able to be worked in to check my car battery and installed a new one.

12/13/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Jaquatta S|2026 Buick Encore GX

Confirmed Sales Customer

12/12/2025

They helped me so much t Zach and Tyler found what I really wanted and loved! 🥰 tie beautiful!

ZACHARY WHITMER

12/13/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

BOWLING GREEN, KY

Amy M|2026 GMC Terrain

Confirmed Sales Customer

12/13/2025

Cleveland, Our salesperson, was fantastic to work with. And honestly was a BIG reason we bought at Leachman

CLEVELAND CAVAZOS

12/14/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FRANKLIN, KY

Dona J|2025 Buick Encore GX

Confirmed Service Customer

12/15/2025

Dropped my Buick off at 7 am for a 2 pm appointment and it was completed before my appointment!!!

12/15/2025

Jones, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

BOWLING GREEN, KY

Tiffany W|2026 Buick Encore GX

Confirmed Service Customer

12/16/2025

The only complaint I have is the weight time.

12/18/2025

Tiffany, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (270) 842-4881 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

FRANKLIN, KY

Silas M|2023 Buick Envision

Confirmed Service Customer

12/17/2025

Was treated very nicely

12/18/2025

We're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

Business Response

BOWLING GREEN, KY

Lamar G|2018 GMC Acadia

Confirmed Service Customer

12/18/2025

Very timely service.

12/19/2025

Lamar, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ALVATON, KY

Lan T|2025 Buick Envista

Confirmed Service Customer

12/23/2025

The service staff attentive and friendly,very good

12/24/2025

We're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

Business Response

BOWLING GREEN, KY

Timmy P|2025 GMC Acadia

Confirmed Service Customer

11/28/2025

Enjoy coffee in the waiting lounge while vehicle was getting serviced seeing some old friends also hassle free experience

11/29/2025

Timmy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FRANKLIN, KY

John V|2026 GMC Terrain

Confirmed Sales Customer

12/1/2025

We liked the honest no pressure atmosphere

CHARLES LOCKHART

12/2/2025

John, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SCOTTSVILLE, KY

Katie W|2019 Buick Encore

Confirmed Service Customer

12/4/2025

Everyone is very nice and helpful.

12/5/2025

Katie, we're glad to hear you found our staff was so nice and helpful! We sincerely value your business and look forward to your next visit!

Business Response

BOWLING GREEN, KY

James B|2017 Buick LaCrosse

Confirmed Service Customer

12/5/2025

after seven Leachman vehicles they still do all my service.

12/7/2025

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BOWLING GREEN, KY

Donald C|2021 Buick Encore GX

Confirmed Service Customer

12/7/2025

All of my systems were checked out!! Very pleased

12/8/2025

Donald, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BOWLING GREEN, KY

Joe B|2025 GMC Yukon

Confirmed Service Customer

12/11/2025

A very pleasant experience

12/12/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

BOWLING GREEN, KY

Ernest L|2026 GMC Terrain

Confirmed Sales Customer

12/18/2025

I was a little disappointed advertising a free tv with purchase and was told not on my purchase. Otherwise it was ok

LOGAN WILSON

12/19/2025

Ernest, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (270) 842-4881 so we can discuss your experience further. We look forward to hearing from you.

Business Response

BOWLING GREEN, KY

Veronica R|2024 GMC Acadia

Confirmed Service Customer

12/21/2025

Everything went great

12/22/2025

Veronica, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

TOMPKINSVILLE, KY

Robert M|2023 Buick Encore GX

Confirmed Service Customer

12/23/2025

Great with the exception of waiting an hour and a half for an oil change/tire rotation.

12/24/2025

Robert, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (270) 495-0691 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

MORGANTOWN, KY

Tony/sheila M|2023 GMC Yukon XL 1500

Confirmed Service Customer

12/25/2025

Bella was great at getting me in to replace a bad tire before a 460 mile Christmas trip. Thanks!

12/25/2025

Tony, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

AUBURN, KY

Shane G|2022 GMC Terrain

Confirmed Service Customer

12/26/2025

Always professional and kind

12/26/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

BOWLING GREEN, KY

Larry H|2024 GMC Yukon

Confirmed Service Customer

12/26/2025

Great

12/26/2025

Larry, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUSSELL SPRINGS, KY

Manuel M|2023 GMC Acadia

Confirmed Service Customer

12/26/2025

.

12/27/2025

Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

BOWLING GREEN, KY

Walter Y|2026 GMC Acadia

Confirmed Sales Customer

12/31/2025

Easy and smooth!

CHARLES LOCKHART

12/31/2025

Walter, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Trever A|2023 GMC Sierra 2500 HD

Confirmed Service Customer

1/1/2026

timely, professional, good work at a good price. I will continue to bring my vehicle back.

1/2/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

BOWLING GREEN, KY

Richard H|2026 GMC Sierra 1500

Confirmed Sales Customer

1/5/2026

Salesman was knowledgeable, helpful and not pushy. Excellent experience. Hopefully service department will offer a positive experience as well .

TIMOTHY VERNAK

1/5/2026

Richard, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

James G|2024 GMC Acadia

Confirmed Service Customer

1/6/2026

Great service department

1/7/2026

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CORYDON, KY

Kendall M|2022 Chevrolet Colorado

Confirmed Service Customer

1/7/2026

Coming off a previous bad experience i was worried this time would also be bad. It was a complete turn around. Excellent experience and very pleased. If the service stays at this level, you have earned my business back going forward.

1/8/2026

Kendall, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HARDYVILLE, KY

Stanley G|2024 GMC Yukon

Confirmed Service Customer

12/24/2025

Scheduled service went smoothly.

12/25/2025

Stanley, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

CUB RUN, KY

Angela G|2024 Buick Envista

Confirmed Service Customer

12/26/2025

Came in for my cars maintenance service, everyone was so nice and professional and Caleb done an excellent job on servicing my Envista.

12/26/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

BOWLING GREEN, KY

Geniece J|2019 GMC Acadia

Confirmed Service Customer

12/29/2025

Very poor communication about my car and what stage the repair was in. The quote and the amount claimed to have quoted were different. It seems that when my car was under warranty I was treated much better.

12/29/2025

Geniece, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (270) 495-0691 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

BOWLING GREEN, KY

Christopher C|2024 GMC Yukon XL 1500

Confirmed Service Customer

12/31/2025

Great as alw

12/31/2025

Christopher, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

BOWLING GREEN, KY

Scott D|2025 GMC Sierra 1500

Confirmed Service Customer

12/31/2025

Leachman did great! They have really taken good care of my truck.

12/31/2025

Scott, we're happy you found our staff to be so supportive during your experience here at Leachman Buick GMC Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Tony T|2021 Buick Encore GX

Confirmed Service Customer

12/31/2025

The service department is always great. You join at can’t beat Mike Smith. People like Mike are why we use this dealership. Thank you

1/1/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Leachman Buick GMC Cadillac! We look forward to your next visit! Take care!

Business Response

SCOTTSVILLE, KY

Noe G|2025 GMC Sierra 2500 HD

Confirmed Service Customer

1/8/2026

Jill was amazing. She is always so helpful and goes the extra mile to help. She is the reason I keep my service at the dealership.

1/9/2026

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BOWLING GREEN, KY

Bradley E|2021 GMC Yukon

Confirmed Service Customer

1/11/2026

Great

1/11/2026

Bradley, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORGANTOWN, KY

Stephen G|2026 Buick Enclave

Confirmed Service Customer

1/11/2026

Quick and easy drop off. I was notified that I would be getting progress notifications but I only received one, when the work was completed. Not a big deal because the work was done in a reasonable amount of time but it did make me wonder whether or not I would be getting a tx when the work was complete. I was out having breakfast so I wasn't sitting waiting in the waiting room.

1/12/2026

Stephen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Timothy R|2026 Buick Enclave

Confirmed Sales Customer

1/8/2026

Everyone was super helpful from Amanda managing the entire process to Mark, the tech guy and the finance guy(I’m sorry I forgot his name). From a long time Toyota customer, the process was five out of five.

AMANDA WALLACE

1/8/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GLASGOW, KY

Stan D|2024 GMC Terrain

Confirmed Service Customer

1/12/2026

Great people good price and great service!

1/13/2026

Stan, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

Business Response

BOWLING GREEN, KY

Jc M|2021 GMC Canyon

Confirmed Service Customer

1/12/2026

I CAN ONLY HOPE THEY DONE WHAT I PAID THEM TO DO.

1/13/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

FRANKLIN, KY

David F|2024 GMC Sierra 2500 HD

Confirmed Service Customer

1/13/2026

Jill is great! She made everything as easy on me as possible. Thanks

1/13/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

BOWLING GREEN, KY

Lamar G|2023 GMC Acadia

Confirmed Service Customer

1/15/2026

Service preformed in a timely and professional manner.

1/15/2026

Lamar, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ALVATON, KY

Tony H|2024 GMC Terrain

Confirmed Service Customer

1/16/2026

Treated like family

1/16/2026

Tony, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOWLING GREEN, KY

Kristi M|2020 Buick Encore GX

Confirmed Service Customer

1/16/2026

Always great excellent service very professional.

1/17/2026

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SMITHS GROVE, KY

Randy H|2022 GMC 2500HD Sierra

Confirmed Service Customer

1/19/2026

Great job very nice staff I will definitely recommend you guys

1/19/2026

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

SMITHS GROVE, KY

Masheila G|2018 GMC Acadia

Confirmed Service Customer

1/20/2026

Very nice & polite personal!!

1/21/2026

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

Business Response

BOWLING GREEN, KY

John S|2024 GMC Sierra 1500

Confirmed Service Customer

1/13/2026

It was amazing in and out no issues. Thanks for what you do.

1/13/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Thomas S|2026 GMC Sierra 1500

Confirmed Sales Customer

1/14/2026

Friendly people who worked with me to make a deal good for both of us

LOGAN WILSON

1/14/2026

Thomas, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BOWLING GREEN, KY

Robert B|2024 Buick Envista

Confirmed Service Customer

1/15/2026

Well done..

1/16/2026

Robert, thank you so much for the positive review! We hope you have a great day!

Business Response

BOWLING GREEN, KY

Barry W|2025 GMC Sierra 2500 HD

Confirmed Service Customer

1/15/2026

Fast and efficient

1/15/2026

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

HARTFORD, KY

Larry P|2014 Buick LaCrosse

Confirmed Service Customer

1/16/2026

Professional, courteous, no surprises

1/16/2026

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BOWLING GREEN, KY

Donald P|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/16/2026

As always, my expectations were met. While you wait, you are provided with a comfortable and friendly environment as well as updates on the service being performed. Jill Baldwin is my preferred service consultant, as she is consistently professional, knowledgeable and friendly.

1/17/2026

Donald, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

MORGANTOWN, KY

Caleb S|2026 GMC Terrain

Confirmed Service Customer

1/19/2026

Fantastic Job!

1/20/2026

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

Business Response

BOWLING GREEN, KY

Robert F|2017 GMC Acadia Limited

Confirmed Service Customer

1/19/2026

The service department accomplished what I asked them to do in a timely manner. Not pleased with the service charge for using plastic to pay for the service - I need to start bringing lots of one dollar bills to pay the bill.

1/20/2026

Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FORT KNOX, KY

Jason H|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

1/21/2026

Was able to do a lot of leg work over the phone due to work requirements and was quick when we got to the dealership.

CLEVELAND CAVAZOS

1/21/2026

Jason, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

PEMBROKE, KY

Jessica W|2022 Buick Encore

Confirmed Service Customer

1/21/2026

Everyone is super friendly and it is a comfortable environment to wait while my car is serviced!

1/21/2026

Jessica, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

EDMONTON, KY

Layth D|2021 GMC Yukon

Confirmed Service Customer

1/21/2026

The surface is very good. Good job.

1/21/2026

Layth, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOWLING GREEN, KY

Deborah H|2019 Buick Enclave

Confirmed Service Customer

1/21/2026

Mark answered my call to your service dept. and helped me get a new battery installed and an oil change in the Same day!!! I was so relieved as I had had trouble starting my vehicle that morning and it would not start when I parked it 10 minutes later! at work. Thank you Mark and the Leachman Service dept. for being so good at taking care of my vehicle! I appreciate you each and everyone!

1/22/2026

Deborah, thank you for your kind review; we are happy to pass along your comments to the team here at Leachman Buick GMC Cadillac! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PORTLAND, TN

Dale T|2017 Buick Enclave

Confirmed Service Customer

1/22/2026

Everyone I was in contact with very professional and friendly. Willing to listen to my issues. Highly recommend the service department.

1/22/2026

Dale, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

BOWLING GREEN, KY

Gregory G|2017 Buick LaCrosse

Confirmed Service Customer

1/22/2026

Nothing to add

1/22/2026

Gregory, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BOWLING GREEN, KY